Frequently asked questions
- 01
Google Ads shows you what happens after someone clicks (impressions, clicks, conversions). Robinhood Analytics shows you what happens before—where you actually rank, who you're competing against, and why customers click your ads vs. competitors'.
- 02
You choose! Configure scan frequency from every 10 minutes to hourly intervals. We calculate daily average positions to give you meaningful insights rather than misleading single-snapshot data.
- 03
Yes. When we scan Google Shopping for your tracked keywords, we automatically capture all competitors appearing in the Top 40 results—giving you complete competitive intelligence without manual setup.
- 04
Absolutely. Our multi-project support lets you manage multiple eCommerce stores or client accounts from one interface with automatic company-specific filtering and data isolation.
- 05
No. SERP rank tracking works independently. However, integrating your Google Ads account unlocks additional insights by overlaying campaign performance data (impressions, clicks, cost, ROAS) directly on ranking data.
- 06
SERP position data: Collected multiple times daily to provide accurate average rankings
Google Ads metrics: Sync according to your integration settings, typically within 24 hours
Price monitoring data: Real-time with historical context
Product performance data: Updates continuously as new data is collected
- 07
Chrome (recommended)
- 08
No, you can use SERP tracking features without a Google Ads account. However, connecting your Google Ads account unlocks advanced features like ROAS analysis, profitability buckets, campaign performance tracking, and comprehensive metrics overlay on SERP data.
- 09
You can track any search terms relevant to your products. The platform shows comprehensive SERP data at the keyword level, including:
Full Google Shopping Ads carousel view
Competitor positions and market share
Ranking by device (desktop/mobile)
City-level geographic data
Ranking volatility and trends
- 10
You can track all competitors appearing in the Top 40 results for your tracked search terms and locations. The system automatically identifies and monitors all advertisers competing for your keywords.
- 11
Yes! We welcome feature requests. Contact support or your account manager to share your ideas for platform improvements.
- 12
Your data is securely stored on our protected servers with enterprise-grade security measures. We are committed to protecting your information and comply with industry-standard privacy regulations including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). Our infrastructure employs encryption, secure access controls, and regular security audits to ensure your data remains protected.
Important: Google Ads Data Privacy When you upload Google Ads data through our interface, this data is saved 100% in your browser's local storage and never sent to our servers or any third party. Your Google Ads data remains completely on your side, giving you full control and ensuring maximum privacy. We cannot access, view, or store any Google Ads data you upload through the interface.
What we store on our servers:
SERP tracking data (search results positions, rankings, competitor data)
User account information and preferences
Project configurations and settings
What stays only in your browser:
All Google Ads data uploaded via the interface (campaigns, performance metrics, ROAS data)
Any sensitive advertising performance information you import
- 13
When you upload Google Ads data through our interface, this data is saved 100% in your browser's local storage and never sent to our servers or any third party. Your Google Ads data remains completely on your side, giving you full control and ensuring maximum privacy. We cannot access, view, or store any Google Ads data you upload through the interface.
What we store on our servers:
SERP tracking data (search results positions, rankings, competitor data)
User account information and preferences
Project configurations and settings
What stays only in your browser:
All Google Ads data uploaded via the interface (campaigns, performance metrics, ROAS data)
Any sensitive advertising performance information you import
